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Completing the Setup of Your Socialive Account

This article provides instructions on how to complete the setup of your Socialive account. Depending on your use role, you will be able to participate in or produce studio-quality videos with Socialive.


Process

  1. On the email invitation, click Set your password. This will take you to our account creation page.
  2. Enter the following information:
    1. Full Name - Enter your first and last name or verify it is written correctly. This will be auto-populated with the information provided by the administrator who created the account.
    2. Email - Verify your email address is correct. This will be auto-populated with the information provided by the administrator who created the account. If you want to use a different email address to log in, enter it here.
    3. Password - Create a password for your account.

      The password must be between 8 and 20 characters and contain a minimum of 1 number, 1 uppercase letter, 1 lowercase letter, 1 special character (@#$%^&*+=!), and cannot contain any spaces.

    4. Password Confirmation - Re-enter your password.
  3. Click Create account. You will be automatically logged in to the Socialive web portal.

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.

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