Getting Started as a Socialive Guest

Getting started as a Socialive Guest is quick and easy. This article will walk you through everything you need to know, from joining a session and navigating the Green Room to checking your setup so you look and sound your best on camera.

Account Setup

• Completing the Setup of Your Socialive Account

• Navigating the Socialive Web Portal

Green Room Experience

• Navigating the Green Room

• The Green Room Experience

• How to Join a Session

• How to Screen Share in the Green Room 

• How to Mute or Unmute Another Participant 

• How to Read Health Indicators 

• How to Pin a Video Feed in the Green Room 

• How to Locally Record Your Video Feed

Socialive Mobile

• Navigating the iOS Green Room 

• Downloading the Socialive Mobile App 

• Joining a Session as a Guest from an iOS Device

• Ways to Contribute Content from Socialive Mobile 

• Best Practices With Socialive Mobile

Troubleshooting 

• Troubleshooting Common Issues in the Green Room 

• Unable to Enter the Green Room 

• Guests Suddenly Cannot be Seen or Heard 

• FAQ and Troubleshooting Common Issues in the Socialive Mobile App 

• Error: "Limited Storage Space Available" When Starting a Local Recording in the Green Room 

• My Camera or Microphone Is Not Working or Detected

With this knowledge, you’ll be ready to confidently join any Socialive session as a Guest and deliver a seamless on-camera experience.

Still, looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.