This article will go over the steps to join a session as a guest from a computer. If you’re joining from a mobile device, follow the instructions in the articles below:

• Joining a Session as a Guest from an iOS Device

• Joining a Session from an Android Device

Prerequisites

To join a session from a computer, you need to:

• Have an invitation to participate from a Socialive administrator
• Use Google Chrome or Microsoft Edge as your browser

Process

There are three ways to join a session as a guest: with a guest link, an email invitation, or the Socialive web portal.

• With a Guest Link:

  1. Click the guest link provided by the producer/host.

  2. The link will take you to the session landing page to enter the Green Room.
     Note: If your account has Producer or Admin access, you will be taken to the login page.
     

• From the Email Invitation:
  1. Click the Join button.
     
  2. The link will take you directly to the session landing page to enter the Green Room.
     Note: If your account has Producer or Admin access, you will be required to sign in.
     

• From the Socialive web portal - You need to have already set up your guest account beforehand.

  1. Log in to the Socialive Web Portal.

  2. On the dashboard, you'll see a list of sessions you have been invited to join. Find the right session and click Join.
     

     
     

The Green Room will launch and you will be taken to the Green Room lobby. Here you can select which camera and microphone device you want to use during the session. When you are ready, click Join Green Room. 

By joining the Green Room, you consent to be recorded. Learn more about the Green Room experience.

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.