Navigating Socialive Platforms

• Navigating the Socialive Web Portal 

• Navigating the Green Room

• Navigating the iOS Green Room 

• Navigating the Android Green Room

Account Setup

• Completing the Setup of Your Socialive Account

Green Room Experience

• The Green Room Experience

• How to Join a Session

• How to Screen Share in the Green Room 

• How to Mute or Unmute Another Participant 

• How to Read Health Indicators 

• How to Pin a Video Feed in the Green Room 

• How to Locally Record Your Video Feed

Socialive Mobile

• Downloading the Socialive Mobile App 

• Joining a Session as a Guest from an iOS Device

• Joining a Session as a Guest from an Android Device

• Ways to Contribute Content from Socialive Mobile 

• Best Practices With Socialive Mobile

Troubleshooting Common Issues

• Troubleshooting Common Issues in the Green Room 

• Unable to Enter the Green Room 

• Guests Suddenly Cannot be Seen or Heard 

• FAQ and Troubleshooting Common Issues in the Socialive Mobile App 

• Error: "Limited Storage Space Available" When Starting a Local Recording in the Green Room 

• My Camera or Microphone Is Not Working or Detected

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.